Author: Derrick D. JacksonTitle: Founder & Senior Director of Cloud Security Architecture & RiskCredentials: CISSP, CRISC, CCSPLast updated October 31th, 2025 What Are AI Hallucinations? When Air Canada’s chatbot fabricated a bereavement fare policy in 2024, the company was held legally liable. That case set a clear precedent: you’re responsible for what your AI systems confidently […]