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Oracle Launches Fusion Agentic Applications for CX and ERP: Survey Shows 65.9% of Enterprise Buyers Already Prefer...

65.9% platform-first
3 min read Oracle / Futurum Group Qualified
Oracle has introduced Fusion Agentic Applications, embedding agentic AI natively into its Fusion Cloud customer experience and finance/ERP platforms used by enterprise customers worldwide. According to Futurum Group's 1H 2026 Enterprise Software Decision Maker Survey (n=830), 65.9% of enterprise buyers follow a platform-first approach for generative AI deployment, a figure that frames Oracle's move as a response to a buyer preference already in place, not one it's trying to create.

Enterprise agentic AI has arrived at the ERP layer. Oracle introduced Fusion Agentic Applications this week, integrating agentic AI directly into the platforms many large organizations already use for customer experience, finance, and operations. The launch isn’t a standalone AI product that enterprises need to procure separately. It’s an addition to Oracle Fusion Cloud CX and Oracle Fusion Cloud Finance and ERP, systems that enterprise buyers already have under contract.

Oracle’s product announcement for the CX platform and a separate announcement for Finance and ERP confirm the launch as real and the feature integration as described. Oracle states that Fusion Agentic Applications can automate workflows across these platforms, the capability framing comes from Oracle’s own product documentation and should be read as vendor-stated rather than independently tested.

The market context comes from Futurum Group. According to Futurum Group’s 1H 2026 Enterprise Software Decision Maker Survey (n=830), 38.8% of enterprise buyers now expect generative AI to be delivered primarily through agents, 45.7% rank generative AI capabilities as their top software selection criterion, and 65.9% follow a platform-first approach for GenAI deployment. A second Futurum publication from the same survey wave reports that enterprise agentic AI prioritization grew 31.5% year-over-year. These figures are Futurum Group’s own proprietary research, they reflect Futurum’s survey methodology and should not be read as independent market consensus. Futurum also covers Oracle as an analyst firm, which is worth noting as context for how this data appears within an Oracle-framed analysis piece.

The numbers still tell a clear story. Nearly two-thirds of enterprise software buyers have already decided they want AI delivered through the platforms they use, not through separate point solutions. That’s the structural shift Oracle is targeting. If the preference is platform-first, the competitive dynamic becomes: whose platform is the buyer already running?

Trade press and analyst commentary position Oracle’s move as a bid to compete with Microsoft and Salesforce for enterprise AI platform leadership. Oracle hasn’t publicly framed it that way. But the product launch targets the same buyer segment, large enterprises evaluating where to consolidate their AI capabilities, and Oracle’s Fusion Cloud installed base is the leverage point.

Oracle’s announcement doesn’t disclose specific pricing for the agentic components, adoption metrics, or independent performance benchmarks. Enterprise buyers evaluating the platform should treat Oracle’s capability descriptions as a starting point for due diligence, not a final answer.

What to watch: Oracle’s Q4 fiscal year reporting will be the first opportunity to see whether the Fusion Agentic Applications launch translates to deal activity or expansion revenue. Enterprise AI platform purchasing decisions tend to happen on long sales cycles, the survey data shows buyer readiness, but deployment timelines in large organizations rarely match announcement timing. Watch for customer case studies and third-party assessments in the months following launch.

Platform-native agentic AI is now a category, not a differentiator. Oracle’s launch follows Salesforce’s Agentforce rollout and Microsoft’s Copilot expansion into enterprise workflows. The question for buyers isn’t whether their platform will offer agentic AI, it’s which platform’s implementation actually fits their existing workflows and data architecture. That evaluation is where the real enterprise AI decision happens, and it’s one the Futurum survey data suggests most buyers are already actively conducting.

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